
AI ❤️ CX: Less hype. More signal.
About This Event
AI ❤️ CX: Less hype. More signal. AI is rewriting the rules of CX. Be the leader who knows how to put it to work. Join us for a high-energy evening of real-world stories from AI innovators in Customer Experience. What to Expect AI ❤️ CX is a curated event series elevating CX with the learning opportunities and connections brought to you by Thematic, JourneyTrack, Alterian, and The Institute for Journey Management. Join us for... AI Strategies for CX, UX, and Research and Insights: How are progressive leaders making AI work for them? A short panel of CX practitioners kicks off a discussion of how CX can evolve in an AI world. Network Strengthening: Connect and share knowledge with Chicago's CX leaders in financial services, healthcare, travel & hospitality, D2C, and technology. Jeannie Walters book signing: Chat with CX expert and author, Jeannie Walters, and pick up a copy of her celebrated book Experience is Everything. Bonus, the first ten people who show up receive a free signed book! You'll fit right in if you're... Running CX, research and insights, or Voice of Customer…
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Date & Time
Wednesday, July 15, 2026
2:30 PM - 4:30 PM
Location
Join us in the Bodega Lounge, upstairs in the Berkshire Room!
The Berkshire Room, 15 E Ohio St, Chicago, IL 60611, USA