Wedn Jun 24th: AI Agent for Every Resident, Boston and MA

Please add to this RFC document: http://tiny.cc/agents4ma and sign up to join the working group AI agents present a unique opportunity to simplify the experience of people interacting with complex organizations. Finding information, initiating requests, scheduling, following up - across multiple systems, departments, etc. Agentic systems could save time and frustration, especially for people who already suffer from challenges accessing resources they need to thrive. We need new types of infrastructure that enable the accessibility that comes with agentic systems, without compromising on privacy and individual liberty. This paper does not claim to have built this infrastructure. It argues that the need for it is urgent, that the building blocks already exist in Massachusetts, and that this Commonwealth, and the City of Boston, home to the first public library, the first subway, the first phone call - is the right place to build it first. We propose not a government-run agent for every citizen, but a public infrastructure layer that guarantees every resident the ability to access…